Baazi Apps' Privacy Policy

Baazi apps takes your privacy very seriously. This Privacy Policy explains clearly and simply how the personal data of millions of users across Bangladesh is handled. By using the baazi apps website or mobile app, this policy automatically applies to you.

We believe transparency is the foundation of a trustworthy gaming platform. That is why baazi apps keeps nothing hidden in this Privacy Policy — keeping you informed about every use of your data is our responsibility. Please read this policy carefully, as it clearly outlines your rights and our obligations.

Baazi apps complies with international data protection laws and the guidelines of the GDPR (General Data Protection Regulation). By using our platform, you agree to the terms of this Privacy Policy. If you have any questions, our support team is always here to help.

Baazi apps only collects the information necessary to provide you with the best possible service. We never collect unnecessary or excessive data. A detailed list of what is collected is provided below:

Information Collected Directly from You:

Automatically Collected Information:

• IP address and device type — for geolocation and security purposes.
• Browser type and operating system — used to improve service quality.
• Session duration & page visits — to improve your browsing experience.
• Betting history and transaction records — to ensure responsible gaming.
• Cookie and local storage data — used for session management.

Baazi apps uses your collected data solely for specific, legitimate purposes. No information is used for any other purpose without your consent. We are responsible stewards of your data — never its owners.

• Account Management: To secure your registration, login, and account integrity.
• KYC Verification: To verify age and identity, keeping the platform safe and secure.
• Payment Processing: To process deposits and withdrawals accurately and without delay.
• Customer Support: To handle your complaints and queries quickly and effectively.
• Promotional Communications: To send you personalised offers based on your preferences (with your consent).
• Fraud Prevention: To detect unusual activity and keep your account secure.
• Legal Compliance: To fulfil applicable legal obligations.
• Product Improvement: To continuously improve baazi apps services and the overall user experience.

Baazi apps follows the highest industry standards to protect your data. Our servers are hosted in ISO 27001-certified data centres with round-the-clock security monitoring.

Security Measures:

• 256-Bit SSL/TLS Encryption: Every transaction and data exchange on your account is fully encrypted.
• Two-Factor Authentication (2FA): Two-factor authentication for account access.
• Regular Security Audits: Independent third-party experts regularly audit our systems.
• Data Masking: Sensitive information (such as payment numbers) is partially masked for your protection.
• Access Control: Only authorised personnel have access to data on a need-to-know basis.

Data Retention Period:

We retain your data for as long as your account remains active. After account closure, certain information may be kept for up to 5 years to meet legal obligations. All data is then securely deleted.

Baazi apps uses cookies on its website and app. Cookies are small text files stored on your device that enhance your browsing experience and help make our platform faster and smarter.

Types of cookies we use:

• Essential Cookies: Required for login sessions and platform security — the platform cannot function without these.
• Functional Cookies: To remember your preferences (language, theme).
• Analytics Cookies: For collecting platform usage statistics — all data is anonymised.
• Performance Cookies: For monitoring page load speed and identifying errors.

You may disable cookies through your browser settings, though some features may not function properly as a result. baazi apps never uses third-party advertising cookies.

Baazi apps never sells your data. However, in certain situations, limited information may be shared with trusted partners solely for the purpose of delivering our services.

Data Sharing Scenarios:

• Payment Gateway: Only the minimum necessary information to process transactions via bKash, Nagad, and Rocket.
• KYC Provider: With licensed service providers for identity verification purposes.
• Legal Authorities: When required by court order or a lawful investigation.
• Technology Partners: Only the information necessary to provide services, shared under strict confidentiality agreements.

As a baazi apps user, you have several important rights over your personal data. We respect these rights and endeavour to fulfil any request within 30 days.

• Right to Know: You may request to know what personal information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: Under certain conditions, you may request that your data be deleted.
• Right to Restrict Processing: You may request that data processing be restricted under certain circumstances.
• Data Portability: You may request a copy of your data in a structured, readable format.
• Right to Object: You may opt out of receiving promotional communications at any time.

To exercise any of these rights, please support@baaziapps.wsto get in touch with us. Please note that due to legal obligations, some data may not be erasable before a specified period.

Baazi apps is strictly not for anyone under the age of 18. We take rigorous measures to ensure that no minor can register or access our platform.

• Age verification is mandatory at the time of registration.
• Age is verified as part of the KYC process.
• If it is found that a minor has created an account, it will be closed immediately.
• If a parent or guardian suspects their child is using baazi apps, please notify us directly.

Baazi apps may update this privacy policy from time to time. Changes may be made due to legal updates, the introduction of new services, or improvements to our security practices. For every such change, we will take the following steps:

• The date of any changes will be noted at the top of this page as "Last Updated".
• You will be notified at your registered email address or mobile number whenever significant changes are made.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

We recommend visiting this page regularly to stay informed of any updates. baazi apps remains committed to protecting our users' interests at all times.

If you have any questions, concerns, or requests regarding this privacy policy, please contact our dedicated Data Privacy Team. We're always here to help.

• Email: support@baaziapps.ws — for all privacy-related requests.
• Live Chat: Reach us via live chat directly on the baazi apps platform.
• Response Time: We typically respond within 24–48 hours.
• Data Request: Requests for data deletion or correction will be processed within 30 days.